Sarawak’s state owned water utility delivering safe and reliable water supply to urban and suburban areas across
Sarawak.
VISION
To be Sarawak’s trusted partner in delivering reliable and sustainable water services for all communities, today and for future generations.
Reliable and Sustainable Water for the Region
Delivering consistent, high-quality water services to all stakeholders.
Ensuring sustainable water resource management to secure the future for our communities and environment.
Expanding our impact as a leader in water solutions, both within Sarawak and potentially beyond.
MISSION
Our mission, captured in the word WATER, guides how we serve communities across Sarawak:
WATER represents the following:
W – Well being of Communities
Provide clean, safe and reliable water that supports the health and quality of life of all communities.
A – Accountability and Integrity
Operate transparently and responsibly, upholding high ethical standards in every aspect of water management.
T – Technology and Innovation
Apply technology and innovative solutions to improve service quality, efficiency and customer experience.
E – Environmental Sustainability
Protect and manage water resources responsibly through sustainable practices that minimise environmental impact.
R – Reliability and Resilience
Deliver continuous, dependable water services that can meet Sarawak’s growing needs today and in the future.
TAGLINE
Empowering
- Shows Sarawak Water’s role in enabling homes, businesses and communities to live and grow with confidence.
- Reflects our commitment to act, improve and respond whenever customers need support.
Every Drop
- Emphasizes sustainability and resourcefulness, ensuring that every drop of water matters.
- Reflects a commitment to efficient water management and environmental responsibility.
OBJECTIVES
Sarawak Water’s key objectives are captured in the word RESPECT, which guides how we plan, operate and serve our customers:
RESPECT represents the following:
R – Reliability
Provide consistent and dependable access to clean treated water for customers in urban and suburban Sarawak.
E – Efficiency
Use resources, processes and technology wisely to deliver cost effective and timely services.
S – Sustainability
Manage water sources responsibly so they remain available for future generations while reducing environmental impact.
P – Partnership
Work with government, industry and communities to develop water solutions that benefit Sarawak.
E – Excellence
Continuously improve our service quality, innovation and operational performance.
C – Care
Place the safety and well being of our employees, customers and communities at the centre of what we do.
T – Transparency
Act with honesty, accountability and openness to build long term trust with stakeholders.
Our Story & Integration
2024
26 December
Sarawak Water Sdn Bhd is registered with SSM, following the renaming of LAKU Management Sdn Bhd, in line with State Cabinet (MMKN) approval.
2025
01 August
Sarawak Water officially brings together Kuching Water Board, Sibu Water Board and LAKU Management under one state water utility for urban and suburban areas across Sarawak.
KEY MILESTONES
Lembaga Air Kawasan Utara (LAKU)
Sarawak Water has been officially registered with the Companies Commission of Malaysia (Suruhanjaya Syarikat Malaysia/SSM) and changed the name from LAKU Management Sdn. Bhd. to Sarawak Water Sdn. Bhd. on the 26th December 2024.
Sarawak Water Sdn Bhd (Sarawak Water)
On 1 August 2025, the three former water boards were integrated as Sarawak Water Sdn Bhd, the single state water utility for urban and suburban Sarawak.
Sarawak Water is built on a series of key decisions by the State Government of Sarawak. The milestones below summarise the main steps in the establishment of Sarawak Water as the single water utility entity for the state
OUR SERVICE REGIONS
Sarawak Water manages water supply infrastructure for urban and suburban areas across three key regions of Sarawak, through a network of raw water intakes and water treatment plants.
Southern Region
Greater Kuching
- Batu Kitang Water Treatment Plant, 868 MLD
- Matang Water Treatment Plant, 16 MLD
Central Region
Sibu
- Salim Water Treatment Plant, 150 MLD
- Bukit Lima Water Treatment Plant, 45 MLD
Northern Region
Miri, Bintulu, Limbang and Samalaju
- Lambir Water Treatment Plant, 214 MLD (Miri)
- Nyabau Water Treatment Plant, 354 MLD (Bintulu)
- Berawan Water Treatment Plant, 40 MLD (Limbang)
- Samalaju Water Treatment Plant, 80 MLD (Samalaju)
Southern Region
- 1 Matang Water Treatment Plant
- 2 Batu Kitang Water Treatment Plant
Central Region
- 3 Bukit Lima Water Treatment Plant
- 4 Salim Water Treatment Plant
Northern Region
- 5 Nyabau Water Treatment Plant
- 6 Samalaju Water Treatment Plant
- 7 Lambir Water Treatment Plant
- 8 Berawan Water Treatment Plant
Our Organisation
Sarawak Water is guided by a Board of Directors appointed by the State Government and led by an Acting Chief Executive Officer.
The management team covers key areas such as operations, maintenance, technical services and projects, finance, business development, quality, health, safety and environment, human resource and administration.
Chairman
YB Datuk Amar Haji Mohamad Abu Bakar Bin Marzuki
Yang Arif Dato Sri Saferi Bin Ali
YBhg. Dato Sri Dr. Wan Lizozman Bin Wan Omar
YBhg. Datu Hasmawati Binti Sapawi
YBhg. Datu Haji Abdullah Bin Julaihi
YBhg. Datu Jafri Bin Lias
YBhg. Datu Elizabeth Loh
YBhg. Datu Jack Anak Liam
Dr. Veronica Lugah
Our Commitment
To deliver reliable, safe, and sustainable water for every community across Sarawak. As we move forward, We are transforming into a modern, accountable, and people-centred utility which focused on service excellence, operational reliability, and long-term sustainability.
We are committed to empowering every drop, improving quality of life, supporting economic growth, and protecting our environment for generations to come.
Reliable
Sustainable
